In short: you can delete your CLI app account (developer: Connective Leadership Institute) yourself in the app, or ask us to do it by email. Deleting it removes your account and the data listed below from the CLI platform.
1. Delete it in the app
- Open the CLI app and sign in.
- Open the menu and tap your name to open My Profile.
- Scroll down and tap Delete my account, then confirm.
2. Without the app
Email [email protected] from the email address of your account, with the subject "Delete my CLI app account", or use our support form and choose "Privacy or data request". We will verify your identity and respond within 30 days (or sooner where the law requires).
3. What is deleted
- your app account and profile (name, email address, city, job title, department and profile photo) and your sign-in;
- your opinion-survey answers;
- your requests for assessments;
- your job applications;
- any open password-reset or sign-up requests.
4. What is kept
- Before an account is deleted, CLI stores one offline copy of its data in its archive. The copy is not used by the app or the dashboards; it is kept as described under "Retention" in our Privacy Policy.
- Results of assessments you took with CLI (for example the ASI) are part of CLI's assessment records and are kept as described under "Retention" in our Privacy Policy. You can ask us to delete them too, at the same email address.
- If you bought anything from us, billing records are kept as long as tax and accounting laws require (generally seven years).
If your account was provided by your organization, we may also inform that organization, as described in our Privacy Policy.